Terms of Service
These Terms of Service (referred
to as the “Terms”), presented by Conquest Services Limited, a company
incorporated in the United Arab Emirates (referred to as “Pipcy”, the “Company”,
“we”, “us” or “our”), establish the rules and
responsibilities pertaining to you (referred to as a “Counterparty”
or the “Customer” or “you”) use of the challenges and
services provided by Pipcy (referred to as the “Challenges“,
“Evaluation,” or “Services“). These services
are primarily accessible through the website pipcy.com (referred to as the
“Website” or the “site”).
For the purposes of these Terms,
references to the “Company” shall mean Conquest Services Limited only,
unless expressly stated otherwise.
Certain elements of the Services are supported
by third-party service providers engaged by the Company. In particular, Pipcy
Ltd., a company incorporated in Saint Lucia, acts as the licensed operator of
the MT5 infrastructure and provides access to the simulated MT5 trading
environment, and Rogano Limited HE 429729 (“Rogano”) provides software,
marketing, back-office, and payment collection and settlement services to the
Company. Neither Pipcy Ltd. nor Rogano enters into a contractual relationship
with the Customer under these Terms.
The Customer is kindly urged to thoroughly review these
Terms. The Customer is not obliged to use the Services or engage in Conquests if the Customer
does not agree with or comprehend any part of these Terms. It is essential that
the Customer choose to use the Services only if the Customer understands and
consents to these Terms. By engaging in our Services or participating in the Conquests we offer, the
Customer validates their acceptance of these Terms and their commitment to
adhere to them.
By using our site and/or enlisting in a Challenge, the Customer agrees to be bound by the following terms
and conditions, as well as any other terms and conditions and policies linked
herein and/or accessible through a hyperlink. These Terms of Service apply to
all users of the site, including but not limited to browsers, vendors,
consumers, merchants, and/or content creators.
Please carefully read these Terms of Service before accessing or using our
website. By accessing or using any part of the site, the Customer agrees to be
bound by these Terms of Service. If the Customer does not agree to all of the
terms and conditions of this agreement, the Customer may not visit the website
or use any services. If these Terms of Service are deemed an offer, acceptance
is strictly limited to these Terms of Service. The Services are only available
to those over the age of 18 who reside in countries where the Services are
provided.
Any additional features or tools added to the existing site (within the given
accounts area) will be subject to these Terms of Service as well. The most recent version of the Terms
of Service can be seen on this page at any time. By making updates and/or
changes to our Website,
we reserve the right to update, change, or replace any part of these Terms of
Service. It is the Customer’s responsibility to check this page periodically
for changes. The Customer’s continued use of or access to the website after the
posting of any changes constitutes acceptance of those changes.
IN ACCORDANCE WITH APPLICABLE
LAWS
NONE OF THE SERVICES PROVIDED TO
THE CUSTOMER BY THE COMPANY CAN BE CONSIDERED INVESTMENT SERVICES. THE COMPANY
DOES NOT GIVE OR PROVIDE TO THE CUSTOMER ANY GUIDANCE, INSTRUCTIONS, OR
INFORMATION ABOUT HOW OR IN WHAT MANNER THE CUSTOMER SHOULD PERFORM
TRANSACTIONS WHEN USING THE SERVICES OR OTHERWISE, NOR ANY OTHER SIMILAR
INFORMATION ABOUT THE INVESTMENT TOOLS TRADED, AND THE COMPANY DOES NOT ACCEPT
ANY SUCH GUIDANCE, INSTRUCTIONS, OR INFORMATION FROM THE CUSTOMER. NEITHER THE
SERVICES NOR THE RECOMMENDATIONS CONSTITUTE INVESTMENT ADVICE. THE COMPANY’S
EMPLOYEES, STAFF, AND REPRESENTATIVES ARE NOT AUTHORISED TO GIVE INVESTMENT
ADVICE OR RECOMMENDATIONS. IF ANY INFORMATION OR STATEMENT OF THE COMPANY’S
EMPLOYEES, STAFF, OR REPRESENTATIVES IS INTERPRETED AS INVESTMENT ADVICE OR
RECOMMENDATIONS, THE COMPANY EXPLICITLY DISCLAIMS THAT SUCH INFORMATION OR
STATEMENT IS INVESTMENT ADVICE OR RECOMMENDATIONS AND SHALL NOT BE RESPONSIBLE
FOR THEM.
FOR THE AVOIDANCE OF DOUBT, THE
COMPANY DOES NOT ACCEPT DEPOSITS, DOES NOT HOLD CUSTOMER FUNDS FOR TRADING
PURPOSES, DOES NOT EXECUTE TRADES ON BEHALF OF CUSTOMERS, AND DOES NOT PROVIDE
BROKERAGE, CUSTODY, PORTFOLIO MANAGEMENT OR ANY OTHER REGULATED INVESTMENT
SERVICE. ALL FEES PAID BY THE CUSTOMER CONSTITUTE CONSIDERATION SOLELY FOR
EVALUATION SERVICES AND ACCESS TO A SIMULATED TRADING ENVIRONMENT.
We may provide third parties access to our website to debug and/or maintain
issues with our Website,
database, or infrastructure. These accesses are monitored and restricted once
the scope of work is undertaken.
The Customer must pay registration fees to obtain access to PIPCY’s evaluation
services, challenge models, and simulated trading environment. If the Service
has begun, including where the Customer has started simulated trading, and/or
the Customer has not successfully completed the Evaluation, the Customer is not
entitled to a refund of the registration fee. ALL PAYMENTS ARE FINAL AND ARE
MADE SOLELY FOR THE PURPOSE OF EVALUATION SERVICES AND ACCESS TO A SIMULATED
TRADING ENVIRONMENT
Introduction
Welcome to Pipcy,
accessible at pipcy.com, a simulated trading environment designed for
educational purposes. By registering and using our services, you acknowledge
and agree to be bound by these Terms of Service, which establish the
contractual relationship between you and Pipcy.
For the purposes of these Terms, the
contractual relationship is solely between the Customer and Conquest Services
Limited. Access to certain simulated trading functionalities, including the MT5
environment, may be enabled through infrastructure operated by Pipcy Ltd., a
Saint Lucia company engaged by the Company for technical operation purposes. In
addition, Rogano Limited may provide software, back-office, marketing, and
payment collection and settlement services to the Company. Such entities act
only as service providers to the Company and do not provide the Services
directly to the Customer under these Terms.
Our
Services are designed to help Customers assess and enhance their financial
trading skills within a controlled, risk-free environment.
The
Services consist of the provision of tools for simulated foreign exchange
trading on the Forex market or simulated trading with other instruments on
other financial or alternative markets, the provision of analytical tools,
training and educational materials, access to the Client Area, Dashboard, and
other ancillary services, including access to simulated trading applications
and environments made available by the Company, whether directly or through
third-party infrastructure providers engaged by the Company.
Financial market information is used in the
simulated trading; however, you acknowledge that any trading that you perform
through the Services is not real. You also acknowledge that the funds provided
to you for demo trading are fictitious and that you have no right to possess
those fictitious funds beyond the scope of their use within the Services, and
in particular that they may not be used for any actual trading and that you are
not entitled to the payment of those funds. Unless expressly agreed otherwise,
you will not be paid any remuneration or profits based on the results of your
simulated trading, nor will you be required to pay any losses. The Customer
acknowledges and agrees that all fees paid under these Terms are fees for
evaluation services only and do not represent deposits, trading capital, or
funds held for the Customer’s benefit.
Section 1 – Terms of Online Registration
In signing these Terms of Service, the Customer officially
confirms that they are of legal age in their state or province of residence. As
a condition of using the Services, the Customer agrees not to engage in any
illegal or unauthorized activities (including but not limited to infringement
of copyright laws). The Customer’s access to the Services will be terminated
immediately if the Customer violates any of these Terms.
Section 2 – General Conditions
The Company reserves the right to refuse service to anyone
at any time for any reason. The Customer acknowledges that their content
(except for credit card information), which is not of a sensitive nature, may
be transferred unencrypted and involve (a) transmissions over various networks;
and (b) changes to conform and adapt to technical requirements of connecting
networks or devices. Credit card information is always encrypted during
transfer over networks. Without the Company’s express written consent, the
Customer agrees not to reproduce, duplicate, copy, sell, resell, or exploit any
part of the Service, use of the Service, or access to the Service or any
contact on the website through which the Service is provided. The headings used
in this agreement are included for convenience only and will not limit or
otherwise affect the Terms.
Section 3 – Information Accuracy, Completeness, and
Timeliness
The Customer acknowledges that the services and content are
provided “As Is” with all faults, defects, or potential shortcomings,
and that the use of such services and content is solely at the Customer’s own
risk. While the Company endeavors to ensure that all information is accurate
and current, it recognizes that technology may have inherent limitations.
Consequently, the Customer accepts these potential limitations and agrees to
use the services with this understanding. To the maximum extent permitted by
applicable law, the Company disclaims all warranties, whether statutory,
express, implied, or otherwise, including, but not limited to, any warranties
of merchantability, fitness for a particular purpose, or non-infringement of
rights.
Section 4 – Changes to the Service and Prices
Product prices are subject to change without prior notice.
The Company reserves the right to modify or discontinue the Service (including
any accounts offered or any part or content thereof) at any time and without
prior notice. The Company shall not be liable to the Customer or to any
third-party for any modification, price change, suspension, or discontinuance
of the Service.
Section 5 – Products or Services
The Company retains the right, but not the obligation, to
limit the sales of products or services to any person, geographic region, or
jurisdiction. This discretion may be exercised on a case-by-case basis.
Furthermore, the Company reserves the right to limit the quantities of any
products or services that it offers. All descriptions of products or product
pricing are subject to change at any time without notice, at the sole
discretion of the Company. The Company also reserves the right to discontinue
any product at any time. Any offer for any product or service made on this site
is void where prohibited.
The Company does not warrant that the quality of any products, services,
information, or other material purchased or obtained by the Customer will meet
the Customer’s expectations, or that any errors in the Service will be
corrected.
The
Services include, among other things, the Free Trial, Classic Challenge, Pips
Mastery Challenge and other evaluation products, as shall be offered from time
to time on our Website (each may be referred to as a “Challenge”); these
products may differ in the scope of the Services provided (e.g., by analytical
tools available to the Customer). With the Free Trial, you may use some of the
Services within a limited scope and for a limited period free of charge.
Completing the Free Trial does not automatically entitle you to access any
other Services.
The Fee for
the Challenges varies according to the option selected and depends on the
amount of the initial simulated capital, the degree of acceptable risk, the
parameters that must be fulfilled so that the conditions of the Challenge and
the subsequent verification are met, and possibly other configurations. More
detailed information on individual options and fees for those options are
provided on our Website. The final fee will be determined based on the option
you select when completing our order form for the Challenge.
The Company
may use third-party technology, software, operational, payment, or support providers
in the course of delivering the Services, provided that the Company remains the
sole contracting entity with the Customer.
Section 6 – Account Information and Billing Accuracy
The Company reserves the right to refuse any order placed
with them. In the Company’s sole discretion, there may be limits or
cancellations on the quantity of items purchased per individual, per household,
or per order. These restrictions could be applied to orders made by the same
customer account, the same credit card, and/or to orders that utilize the same
billing and/or shipping address. Should an order be changed or cancelled, the Company
will attempt to notify the Customer by contacting the e-mail and/or billing
address/phone number provided at the time the order was made. Additionally, the
Company reserves the right to limit or prohibit orders that, in the Company’s
sole judgment, appear to be placed by dealers, resellers, or distributors.
The Customer agrees to provide current, complete, and accurate purchase and
account information for all purchases made at the Company’s site. The Customer
also agrees to promptly update their account and other information, including
email address, credit card numbers, and expiration dates, so that the Company
can complete transactions and contact the Customer as needed.
The Customer
acknowledges that only one registration is allowed per client. Multiple
registrations or registrations to the Client Area with invalid data may lead to
termination of the Services.
The
Customer acknowledges that payments for the Services may be processed,
collected, and settled through third-party providers engaged by the Company,
including Rogano Limited, acting solely as collection and settlement agent on
behalf of the Company. Any such payment shall be deemed received directly by
the Company upon successful processing.
Section 7 – Additional Resources
The Company may provide the Customer with access to
third-party tools over which the Company neither monitors nor has any control
nor input. The Customer acknowledges and agrees that the Company offers access
to such tools “As Is” and “As Available” without any
warranties, representations, or conditions of any kind and without any
endorsement. The Company shall have no liability whatsoever arising from or
related to the Customer’s use of optional third-party tools.
Any use by the Customer of optional tools offered through the site is entirely
at the Customer’s own risk and discretion, and the Customer should be familiar
with and approve of the terms on which tools are provided by the respective
third-party Company(s). The Company may also, in the future, offer new services
and/or features through the Website
(including, the release of new tools, platforms and resources). Such new features and/or services
shall also be subject to these Terms of Service.
Without
limiting the foregoing, the Customer acknowledges that certain simulated
trading functionalities may be enabled through the MT5 infrastructure operated
by Pipcy Ltd. solely in its capacity as a technical and licensed infrastructure
Company to the Company.
Section 8 – External Links
Certain content, products, and services available via the Company’s
Service may contain materials from third parties. Third-party links on the Company’s
site may direct the Customer to third-party websites that are not affiliated
with the Company. The Company is not responsible for examining or evaluating
the content or accuracy, and it does not warrant and will not have any
liability or responsibility for any third-party materials or websites, or for
any other materials, products, or services of third parties.
The Company is not liable for any harm or damages related to the purchase or
use of goods, services, resources, content, or any other transactions made in
connection with any third-party websites. The Customer should review carefully
the third-party’s policies and practices and make sure they understand them
before engaging in any transaction. Complaints, claims, concerns, or questions
regarding third-party products should be directed to the third party.
Section 9 – Comments, Feedback, and Other Submissions
from Users
The Customer agrees that the Company may, at any time,
without restriction, edit, copy, publish, distribute, translate, and otherwise
use in any medium any comments that the Customer sends to the Company, whether
online, by email, by postal mail, or otherwise. The Company is not and shall
not be under any obligation to (1) maintain any comments in confidence; (2) pay
compensation for any comments; or (3) respond to any comments.
The Company may, but has no obligation to, monitor, edit, or remove content that
the Company determines in its sole discretion to be unlawful, offensive,
threatening, libelous, defamatory, pornographic, obscene, or otherwise
objectionable or which violates any party’s intellectual property or these
Terms of Service.
The Customer represents and warrants that their comments will not violate any
rights of third parties, including copyright, trademark, privacy, personality,
or any other personal or proprietary right. The Customer further represents and
warrants that their comments will not contain libellous or otherwise unlawful,
abusive, or obscene material, or contain any computer virus or other malware
that could in any way affect the operation of the Service or any related
website. The Customer must not use a false e-mail address, pretend to be
someone other than themselves, or otherwise mislead the Company or third
parties as to the origin of any comments. The Customer is solely responsible
for any comments they make and their accuracy. The Company takes no
responsibility and assumes no liability for any comments posted by the Customer
or any third party.
Both the Customer and the Company shall conduct all interactions under this
agreement with the highest degree of fairness and respect. Any action
detrimental to the reputation or legitimate interests of either party is
strictly prohibited. This agreement imposes an affirmative duty to refrain from
such detrimental conduct both during and after the term of the trading
relationship. Disputes should be resolved in accordance with the terms of this
agreement and applicable law. Violation of these provisions may result in
immediate legal action, including a cease and desist notice and other legal
remedies to protect the rights and interests of the aggrieved party.
Section 10 – Personal Information
The submission of personal data
through the website is governed by The Company’s Privacy Policy. The Customer acknowledges that
personal data may be processed by the Company and, where necessary for the
operation of the Services, by third-party service providers engaged by the
Company, including Pipcy Ltd. and Rogano Limited, strictly in accordance with
the Privacy Policy and applicable law.
Section 11 – Know Your Customer (KYC)
11.1 Compliance
Requirements
For the
purposes of this Section, KYC, CDD and EDD measures may be carried out by the
Company directly or through duly appointed third-party service providers acting
on its behalf.
Company
is to implement robust and comprehensive procedures in accordance with legal
and regulatory requirements pertaining to Know Your Customer (KYC), Customer
Due Diligence (CDD), and Enhanced Due Diligence (EDD).
11.2. Know Your Customer (KYC):
The objectives of the Know Your Customer (KYC) procedures are to:
11.2.1. Establish a streamlined
and efficient mechanism for identifying and vetting prospective Counterparties.
11.2.2. Mitigate the risks of money laundering by acquiring and analyzing
relevant information.
11.2.3. Facilitate the detection of suspicious transactions by identifying
inconsistencies with the information received.
KYC verification must be
conducted solely by the individual account holder. Multiple individuals
attempting KYC verification for a single account are strictly prohibited. If
such violations are detected, the Company holds the right to terminate the
account with immediate effect.
11.3. Customer Due Diligence (CDD):
CDD is a mandatory process for initiating and maintaining engagements with
Counterparties. The CDD protocol mandates:
11.3.1. Collecting verifiable
identification data from Counterparties to unequivocally establish their
identity.
11.3.2. Understanding the intended nature and purpose of the Counterparty’s
trading activities, including the strategies to be employed and the financial
market knowledge to be assessed.
11.3.3. Performing ongoing monitoring of trading activities to ensure they are
consistent with the Counterparty’s stated trading strategy, risk profile, and
financial resources.
11.4. Enhanced Due Diligence (EDD):
For business relationships or transactions that present a heightened risk, as
determined by The Company’s risk assessment, EDD will be implemented. These
enhanced measures exceed standard CDD requirements and include:
11.4.1. Obtaining additional
identity verification documents, particularly in cases where standard
documentation has proven insufficient or questionable.
11.4.2. Conducting a detailed interview, which may include a video call, to
personally engage with the Counterparty and better assess their legitimacy.
11.4.3. Gaining deeper insight into the Counterparty’s trading methodology to
ensure it aligns with our risk tolerance and the ethical trading standards set
forth by Pipcy.
11.4.4. Implementing intensified and ongoing monitoring of the Counterparty’s
trading activities, to dynamically evaluate adherence to agreed-upon practices
and risk parameters.
11.5. Know Your Customer (KYC) Procedures by Company
The Company shall undertake KYC measures for all proposed transactions and
business relationships. Under general KYC measures, The Company shall take the
following steps to ensure a transparent KYC process:
11.5.1. Verify the identity of
the Counterparty based on original or properly certified documents after the
challenge phases have been successfully completed. The KYC verification process
shall be initiated first.
11.5.2. Upon starting verification, the Counterparty shall be vetted through
two options: scanning a QR code or receiving a verification link via SMS. The
Counterparty will receive instructions upon choosing the convenient option.
11.5.3. The Counterparty shall be asked to submit specific documents. The
documents may include a valid photo ID such as:
- National
ID.
- Passport.
- Driving
License.
11.5.4. KYC verification shall
not be completed if expired documents are provided. Only the most recent and
valid documents will be accepted to proceed with the verification process.
11.5.5. After gathering the necessary documents, the Counterparty shall be
directed to the “Agreement Signing” stage. They must provide a full name and
address and agree to the terms mentioned in the agreement. Following these
steps, the verification process shall commence and may take 48-72 hours.
11.5.6. The Company requires strict compliance with these measures. The Company
reserves the right to refuse or discontinue any business engagement with a
Counterparty if the CDD, EDD, or KYC criteria, as outlined herein, are not
satisfactorily met
11.5.7. It is to be noted that
failure to pass the KYC verification process shall result in the rejection of
the Counterparty’s Account application.
Section 12– Errors, Inaccuracies, and Omissions
On rare occasions, information on the site or in the Service
may contain typographical errors, inaccuracies, or omissions that may relate to
product descriptions, pricing, promotions, offers, product shipping charges,
transit times, and availability. The Company reserves the right to correct any
errors, inaccuracies, and to change or update information or cancel orders at
any time without prior notice (including after the Customer has submitted their
order). The Company undertakes no obligation to update, amend, or clarify
information in the Service or on any related website, including, without
limitation, pricing information, except as required by law. No specific update
or refresh date should be taken to apply in the Service or on any related
website, which could be interpreted to indicate that all information in the
Service or on any related website has been modified or updated.
In the event of any discrepancies or anomalies encountered in the Service,
including but not limited to account details, transactions, or service
features, the Customer is obliged to report such issues to the Company
immediately. This prompt reporting will enable the Company to address and
correct the issue efficiently, maintaining the integrity and accuracy of the
Service. Customers can seek assistance and report these issues to Pipcy
Support, acting on behalf of the Company, via the live chat option available on
the dashboard or Website, or by emailing support@pipcy.com. The Company reserves
the right to take appropriate actions to rectify any discrepancies to ensure
that the Service operates correctly and in line with the intended terms.
To ensure timely resolution and accurate handling of technical concerns with
any trade, Customers are expected to raise any issues they experience with Pipcy’s products or services
within three (3) weeks of the occurrence. Prompt reporting of such matters
helps uphold the quality and fairness of the Service.
Section 13 – Restricted Uses
The Customer is prohibited from using the site or its
content (a) for any illegal purpose; (b) to solicit others to perform or
participate in any unlawful acts; (c) to violate any international, federal,
provincial, or state regulations, rules, laws, or local ordinances; (d) to
infringe upon or violate our intellectual property rights or the intellectual
property rights of others; (e) to harass, abuse, insult, harm, defame, slander,
disparage, intimidate, or discriminate based on gender, sexual orientation,
religion, ethnicity, race, age, national origin, or disability; (f) to submit
false or misleading information; (g) to upload or transmit viruses or any other
type of malicious code that will or may be used in any way that will affect the
functionality or operation of the Service or any related website, other
websites, or the Internet. The Company reserves the right to terminate the
Customer’s use of the Service and any related website for any breach of these
prohibitions.
Export Restrictions. The Company does not offer its products
or services, whether directly or through any card scheme or other payment
method, in jurisdictions that are restricted or prohibited under applicable
sanctions, anti-money laundering, counter-terrorism financing, export control,
or similar legal and regulatory frameworks. These restricted jurisdictions
include, without limitation, Russia, Myanmar, Iran, Sudan, Syria, North Korea,
Afghanistan, Belarus, the Central African Republic, Cuba, the Democratic
Republic of the Congo, Ethiopia, Lebanon, Libya, Mali, Nicaragua, Somalia,
South Sudan, Venezuela, Yemen, Zimbabwe, and any other jurisdiction where the
offering of the Services would be unlawful or would expose the Company or its
service providers to
regulatory or sanctions-related risk
Section 14 – Prohibited Trading Practices
14.1. The Customer is prohibited from conducting demo trades that contravene
the stipulations outlined in this section or the FAQ. Any trades that are in violation of these stipulations
are strictly forbidden. The Customer must adhere to the rules and guidelines
set forth in this section
during the demo trading and while using the Services, as well as those
established by the FAQ when
utilizing the Services, unless
otherwise mentioned on our Website in general or with regards to a specific
Challenge:
14.1.1. The Customer must not
intentionally or unintentionally use trading strategies that exploit errors in
the Services, such as inaccuracies in displayed prices or delays in their
updates, including but not limited to practices commonly known as Latency
Trading.
14.1.2. Executing trades using an
external or slow data feed or performing gap trading is prohibited for the
Customer.
14.1.3. Engaging, either alone or
in cooperation with others, in any trades or combinations of trades across
connected accounts or accounts held within the platform, if the purpose is to
manipulate trading, commonly referred to as “Group Trading,” is forbidden.
Examples of such manipulation include entering into opposite positions
simultaneously.
14.1.4. The use of any software,
artificial intelligence, ultra-high speed, high-frequency trading, or mass data
entry that could manipulate or abuse the Company’s systems or services, or
provide an unfair advantage, is prohibited for the Customer.
14.1.5. Performing arbitrage (of
any kind), including but not limited to triangular arbitrage, statistical
arbitrage, latency arbitrage, market-making arbitrage, spatial arbitrage, pairs
trading arbitrage, risk arbitrage, convertible arbitrage, volatility arbitrage,
dividend arbitrage, tax arbitrage, yield curve arbitrage, or any other form of
arbitrage that may exploit pricing differences between different markets or
exchanges, is prohibited for the Customer.
14.1.6. Employing strategies that
guarantee the execution of limit orders during periods of low liquidity is
prohibited for the Customer, as such practices do not reflect actual market
conditions and therefore contravene the realistic trading simulation standards
maintained by the Company.
14.1.7. Performing trades that
are inconsistent with typical forex or any other financial market operations is
prohibited for the Customer. They should also avoid any activities that may
cause financial or other harm to The Company, such as over-leveraging,
over-exposure, making one-sided bets, grid trading, tick scalping, or account
rolling. Engaging in any of these activities may raise valid concerns about
intentionally harming The Company.
14.1.8. Engaging in copy trading,
where trades mimic or replicate the trading activities of other traders or
entities without prior authorization from The Company, is prohibited for the
Customer.
14.1.9 Perform gap trading by opening trade(s):
(i) when major global news, macroeconomic event or corporate reports or
earnings (“Events”), that might affect the relevant financial market
(i.e. market that allows trading on financial instruments that might be
affected by the events), are scheduled; and (ii) 2 hour or less before a
relevant financial market is closed for 2 hour or longer.
14.1.10. The Customer, or any third party, is
prohibited from participating in or collaborating to have a third party execute
trades for the Customer, whether such third party is a private individual or a
professional, or to permit access to or trading on their Challenge Account by
any third party.
14.1.11. Accessing any third-party Challenge
Account, trading on behalf of any third party, or conducting any account
management or similar services where the Customer commits to trade, run, or
manage an Account on
behalf of another user, whether professionally or otherwise, is prohibited for
the Customer.
14.1.12. Opening positions with sizes that are
noticeably larger than those of the Customer’s other trades, whether on this
account or another one of theirs, is prohibited.
14.1.13. Opening positions with numbers that
are noticeably smaller or larger than those of the Customer’s other trades,
whether on this account or another one of theirs, is prohibited.
14.1.14. Using a high level of margin or
extremely risky trading strategy is prohibited for the Customer.
14.1.15 Otherwise perform trades in
contradiction with how trading is actually performed in the forex market or in
any other financial or alternative market, or in a way that establishes
justified concerns that the Company might suffer financial or other harm as a
result of the Customer’s activities (e.g. overleveraging, overexposure,
one-sided bets, account rolling).
14.2. The
Company retains the exclusive right, whether directly or through its duly
appointed infrastructure and platform providers, to impose trading
restrictions, modify account parameters, or terminate trading accounts at its
sole discretion to ensure the stability and integrity of its trading
environment and platform.
This right may be exercised under circumstances including,
but not limited to:
14.2.1. If Pipcy determines that a client’s trading
strategy, behavior, or specific trade(s) pose a risk that is deemed excessive,
or unmanageable under current market conditions, and that such risk could
adversely affect Pipcy
or its customers.
14.2.2. If trading practices are
found to be incompatible with standard market operations or Pipcy‘s risk management policies,
including but not limited to the use of high leverage, over-exposure, unusually
large or small lot sizes, or strategies that could potentially disrupt market
equilibrium.
14.2.3. If there are
inconsistencies in trading patterns, such as a significant deviation from the
client’s historical trading behavior, or if the client’s trading behavior
significantly deviates from generally accepted market practices.
14.2.4. If it is determined that
a client’s trading activities could lead to financial harm or operational
disruption to Pipcy or
any third parties, Pipcy
reserves the right to limit or restrict the client’s trading activities.
14.2.5. Pipcy may impose restrictions to ensure
compliance with applicable regulatory requirements, operational protocols, or
internal policies designed to maintain a secure trading environment.
14.3. To maintain transparency
and ensure effective management of trading practices, Company will take the following actions
when implementing trading restrictions or modifications:
14.3.1. Company will make reasonable efforts to
notify the client of any trading restrictions, modifications, or account
terminations, providing the reasons for such actions. However, in cases where
immediate action is required to protect the integrity of the platform, Company may implement changes
without prior notice.
14.3.2. Clients will have the
opportunity to request a review of any imposed restrictions or account actions.
Company will consider
appeals on a case-by-case basis but reserves the right to uphold its original
decision to ensure the protection of its trading environment.
14.3.3. Company shall not be liable for any
direct, indirect, incidental, or consequential losses or damages resulting from
the imposition of trading restrictions or account termination. Clients agree to
hold Company harmless
against any claims arising from such actions.
14.4. If any or all of the Prohibited Trading Practices are
carried out on one or more Challenge Accounts of a Customer or on accounts of
different Customers, or by combining trading through Challenge Accounts and any
other Accounts, The Company
is entitled to cancel all Services and terminate all relevant contracts in
respect of all Challenge Accounts of the Customer. The Company may take any
actions set forth in Section 14.3
and this Section 14.4
at its sole discretion. In such a case, the Customer shall not be entitled to a
refund of the fees paid.
14.5. If the Customer repeatedly engages in any of the
practices described in Article 14.1, and The Company has previously notified
the Customer thereof, The Company may deny the Customer access to all or part
of the Services, including access to the Client Area, Dashboard and the Trading Platform, without any
compensation.
14.6. The Company shall not bear any responsibility for
trading or other investment activities that the Customer performs outside the
relationship with The Company, e.g., by using data or other information from
the Client Area,
the trading platform, or in any other way in connection with the services in
real trading on the financial markets, even if the Customer uses the same
trading platform for such trading that it uses for demo trading. This shall
also apply in particular to any services of third parties which the customer
uses via the platform.
14.7 The Customer acknowledges that the
simulated trading environment may be technically operated or supported by
third-party providers engaged by the Company, including Pipcy Ltd., and that
actions necessary to preserve platform integrity, system stability, licensing
compliance, or fair usage standards may be implemented by such providers on the
Company’s behalf.
Section 15 – Limitation of Liability; Disclaimer of
Warranties
THE COMPANY DOES NOT PROMISE, REPRESENT, OR WARRANT THAT THE
CUSTOMER’S USE OF THE SERVICE WILL BE ERROR-FREE, TIMELY, SECURE, OR
UNINTERRUPTED. THE COMPANY DOES NOT WARRANT THAT THE RESULTS OBTAINED FROM THE
USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE. THE CUSTOMER ACKNOWLEDGES THAT
THE COMPANY MAY SUSPEND THE SERVICE FOR INDEFINITE PERIODS OR CANCEL THE
SERVICE AT ANY TIME, WITH OR WITHOUT NOTICE TO THE CUSTOMER. THE CUSTOMER
EXPRESSLY AGREES THAT THEIR USE OF, OR INABILITY TO USE, THE SERVICE IS AT THEIR
SOLE RISK.
THE SERVICE AND ALL PRODUCTS AND SERVICES DELIVERED TO THE CUSTOMER THROUGH THE
COMPANY’S SERVICE ARE PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ FOR THE CUSTOMER’S
USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE,
DURABILITY, TITLE, AND NONINFRINGEMENT.
IN NO EVENT WILL THE COMPANY AND ITS DIRECTORS, OFFICERS, EMPLOYEES,
AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR
ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE,
SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION,
LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR
ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE),
STRICT LIABILITY OR OTHERWISE, ARISING FROM THE CUSTOMER’S USE OF THE SERVICE
OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN
ANY WAY TO THE CUSTOMER’S USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT
LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF
ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR
PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN
IF ADVISED OF THEIR POSSIBILITY.
Because some states or jurisdictions do not allow the exclusion or limitation
of liability for consequential or incidental damages, in such states or
jurisdictions, The Company’s liability shall be limited to the minimum extent permitted by
law.
Section 16 – Indemnification
The Customer agrees to indemnify, defend, and hold harmless
The Company, along with its subsidiaries, affiliates, partners, officers,
directors, agents, contractors, licensors, service providers, subcontractors, suppliers,
interns, and employees, from any claims or demands, including reasonable
attorneys’ fees, made by any third-party due to or arising from the Customer’s
breach of these Terms of Service, the documents incorporated by reference, or
the Customer’s violation of any law or the rights of a third-party.
Section 17 – Severability
Should any provision of these Terms of Service be deemed
unlawful, void, or unenforceable, such provision will be enforceable to the
maximum extent permitted by law. The unenforceable part will be considered
severed from these Terms, without affecting the validity and enforceability of
the remaining provisions
Section 18 – Termination
Obligations and liabilities arising before the termination
date will survive the termination of this agreement for all purposes. These
Terms of Service are effective unless and until terminated by either the
Customer or the Company. The Customer may terminate these Terms at any time by
notifying the Company that they no longer wish to use the Services or when they
cease using the site.
The Company may terminate this agreement at any time without notice if, in the Company’s
sole judgment, the Customer fails to comply with any term or provision of these
Terms. Upon termination, the Customer will remain liable for all amounts due up
to and including the termination date, and the Company may deny the Customer
access to the Services.
18.1. Trading Guidelines
The Customer must adhere to the guidelines listed below.
Failure to do so shall result in account termination. The Customer must:
18.1.1. Daily Loss Limits:
There are no daily loss limits for any of the challenge models.
18.1.2. Account Size
Maintenance: The account balance must not drop below the specified
percentage of the cycle’s initial size, considering all positions and
associated charges and swaps:
·
Classic Challenge 2 Step Model: 12%.
·
Classic Challenge 1 Step Model: 12%.
·
Pips Mastery Challenge 2 Step Model: 250 pips
·
Pips Mastery Challenge 1 Step Model: 250 pips
18.1.3. Minimum Trading Days:
The Customer must trade for a minimum number of days depending on the selected plan:
·
Classic Challenge 2 Step Model: 3 days
·
Classic Challenge 1 Step Model: 3 days
·
Pips Mastery Challenge 2 Step Model: 3 days
·
Pips Mastery Challenge 1 Step Model: 3 days
18.1.4 Maximum Trading Days Requirement:
No time limit for any current challenge models.
18.1.5. Technical Flaw
Exploitation: Using system flaws for advantage is prohibited and may lead
to immediate suspension.
18.1.6. Hedging: While
multiple hedged positions are permissible within a single Pipcy Account, cross-account hedging
within Pipcy or with
other firms is not allowed.
18.1.7. Costs: All costs
related to service provision by the Company are the Company’s responsibility.
18.1.8. Applicable Rules:
The terms outlined in these
Terms and in the FAQ/Rules govern our Challenge accounts.
18.1.9. Modification by
Add-ons and Special Offers: Add-ons and Special Offers selected during the
Challenge may modify the trading guidelines in this section. These
modifications take precedence over the standard guidelines for their applicable
duration.
Violations of the restrictions mentioned in this Article
will result in the immediate closure of positions on the trading platform, and
the Customer’s account may be banned. In such an event, Company reserves the
right to terminate this Contract.
Section 19 – Refund Policy
19.1 Termination Request by Customer: A Customer wishing to
terminate their Client Area
must send a request to support@pipcy.com. Such
a request constitutes a desire to end the contractual relationship, resulting
in loss of access to all Services, including the Client Area and Trading Platform. The Company
will confirm receipt of the request via email, officially ending the contract.
Under these circumstances, the Customer forfeits any right to refunds of fees
or other expenditures previously paid.
19.2 Severe Violations: In cases where the Customer engages
in prohibited practices of a serious nature, the Company reserves the right to
restrict access to all Services and terminate the Customer’s account
immediately, without compensation. This may occur without prior warning, and no
refunds will be issued for any fees paid in such instances. Additionally, any
payments made for add-ons will not be refunded, regardless of eligibility. The Company
retains full discretion in determining the severity of the violation and
appropriate corrective action.
19.3 Activation of Services: Upon paying the fee for any of our Challenge programs, the Service selected by the Customer shall become active
(unless delayed for compliance reasons as per these Terms). By
executing the first simulated trade in the selected Challenge,
the Customer acknowledges and agrees that the Company completes the Services
before the payout
period (as applicable)
ends, waiving the right to contract payout.
19.4 Non-Activation: If the Customer does not activate the
Challenge within 35 calendar days, access will be suspended. Renewal of access
can be requested via email to support@pipcy.com ,
subject to any applicable terms.
19.5 Disputes and Chargebacks: In the event of an
unjustifiable fee dispute or chargeback by the Customer, the Company reserves
the right to cease services and deny future services at its discretion.
19.6 Refunds: A refund request must be made within 7 days of
registration if no trading activity has occurred. Once simulated trading commences, fees become
nonrefundable, with no provision for full or partial refunds
Section 20 – Entire Agreement
The Company’s decision not to exercise or enforce any right
or provision of these Terms of Service shall not be deemed a waiver of such
right or provision. Any waiver of rights under these Terms of Service will be
effective only if it is in writing and signed by the Company. These Terms of
Service, along with any policies or operating rules posted by the Company on
this site or in relation to The Service, constitute the full and exclusive
understanding and agreement between The Customer and the Company. This
agreement governs The Customer’s use of the Service, overriding all prior or
contemporaneous agreements, communications, and proposals, whether oral or
written, between The Customer and the Company (including, but not limited to,
any prior versions of the Terms of Service). Should any ambiguity or question
regarding intent or interpretation arise, it shall be resolved in a neutral
manner and not automatically against the drafting party. This approach does not
override any statutory rights the Customer may hold under applicable consumer
protection laws that are not subject to contractual waiver.
Section 21 – Governing Law
These Terms of Service, and any additional agreements under
which the Company provides the Customer with Services, shall be governed by and
construed in accordance with the laws of the United Arab Emirates. Any dispute
arising out of or in connection with these Terms shall be subject to the
exclusive jurisdiction of the competent courts of the United Arab Emirates,
unless mandatory law requires otherwise. Nothing in this clause shall limit any rights a Customer may have
under mandatory applicable consumer protection law in their country of habitual
residence.
Section 22 – Local Law
The Counterparty is advised to be
fully aware of and comply with all local laws and regulations pertaining to
their participation in the Challenge. The Customer acknowledges that they are
engaging in the Service at their own risk and assumes all responsibility for
their participation. By using the Service, the Customer affirms they are over
the age of 18 years and acknowledges that the Company is not responsible for
any actions taken by the Customer that may violate local laws. Any such
violations are the sole responsibility of the Customer.
Section 23 – Changes to Terms of Service
The most current version of these Terms of Service will be
available on the Website at all times. The Company reserves the right to amend,
update, or replace these Terms at any time. Any such changes shall become
effective upon publication on the Website, unless stated otherwise. The
Customer’s continued use of the Website or the Services after such publication
constitutes acceptance of the revised Terms.
Section 24 – Contact Information
Email: [email protected]
Phone
number: +357 96 929890
Conquest
Services Limited
Office No.
416, Burlington Tower, Business Bay, P.O. Box 487644, Dubai, United Arab
Emirates
Pipcy
Ltd.
Registration
Number: 2026-00145
Legal
Address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay,
Gros-Islet, Saint Lucia
Office
Location: Ground Floor, 10 Spyridonos Lamprou, 3106, Limassol, Cyprus
Rogano
Limited
10
Spyridonos Lamprou, 3106 Limassol, Republic of Cyprus