Politique de Cookies

This Cookie Policy (the “Policy”) explains how cookies and similar tracking technologies are used on pipcy.com (the “Website”) in connection with the services offered under the Pipcy brand (the “Services”).

This Policy should be read together with our Privacy Policy and Terms of Service.

The Website and Services are operated by Conquest Services Limited (“Conquest”, “Company”, “we”, “us”, or “our”). In connection with the operation, support, and improvement of the Website and Services, we may also use third-party service providers and affiliated operational providers, including Pipcy Ltd. and Rogano Limited, as well as analytics, engagement, advertising, infrastructure, and support vendors.

2. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your browser or device when you visit a website. They are commonly used to make websites work, improve user experience, remember preferences, analyse usage, support security, and enable certain communications or marketing features.

In this Policy, references to cookies also include similar technologies such as pixels, tags, software development kits (SDKs), local storage, session replay technologies, scripts, and other tracking technologies that collect or store information on or from your browser or device.

3. Why We Use Cookies and Similar Technologies

We use cookies and similar technologies for the following purposes:

• to operate and secure the Website and Services;
• to remember user settings and preferences;
• to support login sessions and account functionality;
• to measure traffic, usage, and engagement;
• to understand how users interact with the Website and Services;
• to identify errors, bugs, misuse, or abuse;
• to improve design, content, navigation, and product functionality;
• to support communications, including service-related messaging and, where permitted, marketing or engagement messages;
• to support affiliate, referral, and campaign attribution; and
• to comply with legal, regulatory, and operational requirements.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are required for the operation, security, and core functionality of the Website and Services. They may include cookies used for authentication, session management, load balancing, fraud prevention, security monitoring, network management, and enabling essential website features.

These cookies do not require consent where applicable law permits their use without consent because they are necessary for the provision of the Website or Services requested by you.

4.2 Functional Cookies

These cookies remember your preferences and choices, such as language settings, region, login preferences, cookie preferences, and other customisations that improve your experience.

Where required by applicable law, these cookies are used only with your consent.

4.3 Analytics and Performance Cookies

These cookies and similar technologies help us understand how users interact with the Website and Services, including which pages are visited, how long users stay on pages, what buttons are clicked, how users navigate through the Website, and where technical issues arise.

We may use analytics, product intelligence, and session analysis tools, including Amplitude and Contentsquare, for these purposes.

Where required by applicable law, analytics and performance cookies are used only with your consent.

4.4 Session Recording and Interaction Analysis Technologies

We may use tools that analyse user journeys and interactions on the Website, including replay-style or on-screen interaction analysis technologies, to better understand usability, identify friction points, detect technical issues, and improve the Services.

These tools may capture information such as clicks, taps, scroll depth, page transitions, session timing, device and browser characteristics, and other behavioural interaction signals. Where configured to do so, such tools may also generate session replay outputs or similar analysis views.

Where required by applicable law, such technologies are activated only with your consent.

4.5 Engagement and Messaging Technologies

We may use cookies and similar technologies to support user engagement, communications, and notifications, including through tools such as CleverTap. These technologies may support user segmentation, event tracking, campaign measurement, service notifications, and, where applicable, browser push notifications or similar engagement features.

Web push notifications are enabled only if you explicitly opt in through your browser or device permission prompt or other valid consent mechanism. You may disable them at any time through your browser or device settings.

Where required by applicable law, engagement and messaging technologies are used only with your consent.

4.6 Advertising, Attribution, and Affiliate Tracking Technologies

We may use cookies, pixels, and similar technologies to measure the effectiveness of campaigns, referrals, and affiliate activity, to understand how users arrive at the Website, and to help attribute visits, registrations, or purchases to marketing sources.

Where required by applicable law, these technologies are used only with your consent.

5. Information Collected Through Cookies and Similar Technologies

Depending on the technology used, the information collected may include:

• IP address;
• device identifiers;
• browser type and version;
• operating system;
• language and time zone settings;
• approximate geolocation;
• referral source and campaign data;
• page views and navigation paths;
• clicks, scroll depth, and interaction events;
• session duration and timestamps;
• account session information;
• cookie consent preferences;
• feature usage and technical logs; and
• other behavioural or technical information related to use of the Website or Services.

Some of this information may constitute personal data or may become personal data when combined with other information.

6. Legal Basis for Use of Cookies and Similar Technologies

Where applicable data protection laws require a legal basis for the use of cookies and similar technologies, we rely on the following:

• Strictly necessary cookies: our legitimate interests in operating a secure and functional website and, where applicable, the need to provide the service requested by you.
• Functional, analytics, session recording, engagement, advertising, and attribution technologies: your consent, where required by applicable law.

Where consent is required, non-essential cookies and similar technologies are activated only after you provide your consent through our cookie consent mechanism.

You may withdraw or change your consent at any time using the cookie settings tool made available on the Website, or through your browser settings where applicable.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

7. Third-Party Cookies and Similar Technologies

Some cookies and similar technologies may be set by third parties acting on our behalf or, depending on the relevant processing activity, in their own capacity.

These may include providers of:

• analytics and performance tools, including Amplitude and Contentsquare;
• engagement and messaging tools, including CleverTap;
• payment processing, settlement, and fraud prevention services;
• cloud hosting and infrastructure services;
• affiliate, referral, and advertising services; and
• support, communications, and software services.

For more information about how personal data is processed by or shared with such providers, please see our Privacy Policy.

8. International Data Transfers

Because the Website and Services are supported by international infrastructure and service providers, information collected through cookies and similar technologies may be transferred to, accessed from, or processed in countries outside your country of residence, including the United Arab Emirates, Saint Lucia, Cyprus, and other jurisdictions in which our service providers operate.

Where required by applicable law, we take steps to ensure that such transfers are subject to appropriate safeguards.

9. How Long Cookies Remain on Your Device

Cookies may remain on your device for different periods of time.

• Session cookies remain on your device only for the duration of your browser session and are deleted when you close your browser.
• Persistent cookies remain on your device until they expire or are deleted manually.

The retention period for a given cookie or similar technology depends on its purpose, vendor configuration, and applicable legal requirements.

10. How to Manage Cookies and Similar Technologies

You can manage cookies and similar technologies in several ways:

• by using the cookie consent settings made available on the Website;
• by adjusting your browser settings to block, allow, or delete cookies;
• by using browser or device controls to manage push notification permissions; and
• by using any vendor-specific opt-out mechanisms that may be described in our Privacy Policy or made available by the relevant vendor.

Please note that disabling or blocking certain cookies may affect the functionality, performance, or availability of parts of the Website or Services.

11. Your Rights

Where information collected through cookies and similar technologies constitutes personal data, your rights under applicable data protection law are described in our Privacy Policy. These may include rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent, subject to applicable law.

12. Changes to This Policy

We may amend or update this Policy from time to time. Any updated version will be made available on the Website and will become effective upon publication unless stated otherwise. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions about this Cookie Policy or about the use of cookies and similar technologies on the Website or in connection with the Services, please contact us at: